We also aim to significantly effect both user satisfaction and internal adoption – both of which we believe are essential metrics in a positive outcome.
We aim high. Really high. We have an enviable record of achieving 85%+ adoption within four weeks of go-live; our combination of early user and stakeholder engagement with our enablement programmes delivered via by our Customer Success Managers, means utilisation and confidence in the platform is high from day one. In fact, we see improved colleague collaboration and greater throughput is often an unforeseen benefit that makes a huge impact.
We work best in an environment of innovation, trust and partnership with our clients. That way we not only get more done, we see shifts in transformation and behaviour that are symbiotic-with, rather than imposed-upon, the business.
Our Industry Smart Methodology and Vertical Accelerators have been developed from over 100 years of collective experience in Salesforce. Our experience across 200+ deployments, in real-word commercial environments, provides an engagement model optimised to deliver rapid return on investment.
In fact, all of our Salesforce consultants have a minimum of 5 years certification. We not only have the experience to leverage and assimilate your existing IT investments, we also have deep knowledge of the innovate software within the Salesforce eco-system, allowing us to recommend and deploy powerful capabilities to support your business.
It’s a cliché, but in a very real sense, your success is our success. So whether your company is looking to reduce IT expenditure, improve customer experience or help develop a digital migration strategy, SLR Digital’s customer-centric approach will deliver mutual success.